FAQ
Frequently Asked Questions
Do you support OEM and ODM orders?
Yes. We support eligible OEM and ODM projects, including custom dimensions, upholstery materials, colors, branding and packaging.
Can I customize the bed size and color?
Yes. Available options depend on the model, material and order quantity. Send us your required dimensions and color reference for confirmation.
What is your minimum order quantity?
Minimum order quantity depends on the model and customization requirements. Contact us with the model and estimated quantity for an accurate quotation.
How long does production take?
Lead time depends on order quantity, materials and customization. We confirm the production schedule before the order is finalized.
Can you provide samples?
Sample availability and cost depend on the product and customization scope.
What information should I provide for a quotation?
Please provide the model, dimensions, material or color requirements, estimated quantity, destination country and any packaging or branding requirements.
How do you control product quality?
Our team follows standardized procedures and inspects materials, workmanship and finished products during manufacturing and before shipment.
Do you arrange shipping?
We can coordinate with your nominated freight forwarder or discuss suitable shipment arrangements based on the destination and order terms.